IT Support – Maintenance Plans

Our Pricing Plans

Tier 1

$199 per month

1 User

Tier 2

$349 per month

1 User

Tier 3

$799 per month

Up to 2 Servers

Tier 4

$1500 per month

Up to 3 Servers

Tier 5

$2500 per month

Up to 5 Servers

Tier 6

$5000 per month

Up to 10 Servers

New Equipment Installs: When installing new equipment you can choose to get a fixed price quote for the cost of the install or just bill the install time against your support plan hourly rate, the choice is yours.

All Services Plans include a Max 4 Business Hour response to service requests. All requests must be placed through the online service ticket system or by calling the office at (305) 900-4632 where a ticket will be created for you.

* Additional or overrun backup storage beyond plan limit usage is billed at $95 per 100GB.

**NEWS is short for Network Early Warning System. Our device monitoring system provides alerts via iPhone Push, SMS, and email. Notifications include: Disk space usage, Memory usage, CPU usage, Up time, Process Monitoring, Console and Remote Keyboard and Mouse Access reporting, and General health of your critical systems. Our standard non-service agreement hourly rate is $165.00 per hour.